The Colloquium that reviewed the Sahana SMS messaging Module was started off with Natasha Udu-gama giving a background summary to the SMS messaging Module. She noted that this project was developed for Sarvodaya and was sponsored by LIRNEasia. Primary the messaging module attempts to get the SMS to the first responders within Sarvodaya.
The reasoning for doing this was to address the lack of interest on the part of the government to respond on the 12th of september. Therefore LIRNEasia felt that this technology was needed and stepped in to fill this gap.
The Sahana company was behind developing the technology needed for this project.
All new technologies do not always work in emergency situations. There has been a great deal of research into using SMS to reach the final user. Therefore LIRNEasia chose to use this medium to address this need. Sahana disaster maangement systems have become the de facto disaster management system worldwide. The inspiration behind this movement was the Tsuanami. The system allows for a great deal of flexibility and allows it to be tailor made to local needs. The latest deployment was in Bangladesh.
The main features of the system are as follows,
- snd and recieve SMS/ email - surveys showed that SMS was the most effective way of reaching the end user.
- Maintain a contact list
- Managing ad-hoc groups to snd SMS
- Stored and template messages
- sending survey messages and generating survey reports - snd out questionnaires, retrieve the responses, process the information and generate the reports.
The system uses the Sahana survey, a GSM gateway, GSM modem and either mobile phone or a computer. Key advantages are as follows,
- The module is built on Sahana
- It is free and open source software
- It is a web based solution which enables you to access it from any place
- Built on top of a Plugin architecture which is highly extensible- have option to use diff GMS gateways. This enables one to plugin any gateway for the use of the system.
These features are especially pertinent in emergency situations.
The presentation was inclusive of a demonstration of the Sahana disaster messaging module.
When the SMS is recieved by the SMSee a delivery message is recieved by the person who initiated the message. However, the availability of this service depends on the gateway being used. The system also allows surveys to be done, where the period of the survey, topic, answers and contact list can be controlled. The Survey contacts need to be in a contact group. There is no limit on the number of contacts that can be in one contact group therefore it can allow for mass SMS spaming.
Rohan Samarajiva noted that during a emergency there is an inherent delay and so will that result in large delays and SMS’s getting blocked? The response to this was that each SMS is released one at the time. As the survey sending out of SMS is sequentially. Therefore this will result in delays. This means that the most crucial numbers should be sent the messages first. This technology is being tested now with a project being run for Sarvodaya.
Nuwan: Can SMS be sent overseas? The feasibility of that would depend on the telecom package that is being used. If it allows for IDD facilities then international SMS can be sent.
Rohan Samarajiva: Can SMS be send from one operator to another? if so, is this slow than when within the same network? The answers to these questions are still not clear as the testing is still underway.
Sanjana: Can messages be deleted? No, all messages are archived but the messages can be moved for storage.
The system will have message templates that will allow for the statistics to be inserted and the message sent.
Nuwan: Is this system only available for english? or can the SMS be sent in sinhala and tamil? if so, can these messages be sent simulataneously? The system allows for messages to be sent in sinhala and tamil but it cannot be sent simultaneously. However, mobile phones will need a special package to be able to recieve messages in other languages. If this software is inserted in the phone, then the message will be able to be delivered in the local language.











